Seetec embedded Earlybird across seven sites delivering a national flagship employability programme. In just six months, advisers placed 126 extra participants into work, reclaimed 36 hours each per month, and Seetec leapt from 9th to 3rd in national First Earnings rankings.
Employment advisers are Seetec's greatest asset, but for too long they were weighed down by admin: spending valuable hours on note-taking and follow-up emails instead of with participants. Becky Miles, Seetec's Operations Manager, named it the core challenge.
The challenge was scaling services and improving outcomes without losing the human connection at the heart of employment support. Seetec sought an innovative partner to augment advisers, not replace them, and engaged Earlybird to co-design a rigorous six-month pilot with a methodology robust enough that finance could stand behind the numbers.
Earlybird ran across seven pilot sites of a national flagship employability programme from December 2024 to September 2025. Pilot sites were compared against a control group with no Earlybird access, ensuring outcomes were directly attributable to the technology.
Available twenty-four-seven and in over fifty languages, voice-powered onboarding gathered detailed vocational assessments before participants ever met an adviser. Each adviser walked into the first meeting equipped with rich context.
WorkScribe converted live adviser-participant conversations into structured case notes, action plans and follow-up emails, removing the post-meeting admin tail and giving advisers space to listen and tailor support.
Within six months Seetec had reversed a critical trend, outperforming non-pilot sites for job starts within ninety days, and made a significant national leap. The pilot is now rolling out to all 21 Seetec locations.
For 35 years I've seen what drives positive outcomes in this sector. I'll admit I had my reservations about AI. After watching our advisers get back the time they need to focus on participants, and our teams rise in the national leagues, I'm blown away by how much we're going to unlock together.
Steve Hart, Executive Director for Employment, Seetec
I've placed 11 participants into jobs, helping me hit my highest-performing month ever at 157 percent of my target. The Earlybird reports give me context that lets me build an action plan during the very first meeting.
Scott Reynolds, Employment Adviser, Bournemouth
The reason my adviser and I have formed such a strong relationship in just two months is that she's 100 percent present in our sessions. She doesn't type notes or fill out forms on her laptop, which means we maintain eye contact. This makes me feel truly supported and heard.
Mandy, Participant, Seetec employment programme
The results have exceeded all our expectations. As a manager overseeing pilot and non-pilot teams, I see the clear impact every day. My non-pilot team keep asking me when they'll finally get access to the Earlybird platform.
Kayleigh Pegg, Business Manager, Seetec
The on-page case study is the summary. The downloadable report goes deeper into baselines, methodology, service-by-service outcomes, and the cost logic behind the productivity figures.
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