Introducing Interpreter — Real-time translation for customer appointments → See how!

AI operating system for frontline casework

Give your frontline team their week back.

Earlybird is the voice-powered platform for frontline citizen services. We take admin off advisers, housing officers, and social workers so they can focus on building trust, strengthening relationships, & supporting better outcomes.

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ISO 27001Cyber Essentials PlusGDPR-compliant

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app.getearlybird.ai/conversations/aisha-k

Earlybird

Invitation from Sam

Tell me about a typical week at your last admin role. What were the parts you liked the most?

Listening · responding in Arabic

⏸ Pause ⌨ Type instead

Aisha K. · Initial appointment28 min · Sam Okafor

Transcribed Approve & sync

Flags Mental health Childcare constraint Safeguarding review

► 0:00 / 28:34

Summary

Aisha shared her experience returning to admin work after raising her family. She has six years of admin experience from her role in Damascus and is now looking for flexible part-time roles within school hours, ideally Mondays and Wednesdays. Confident in her skills but uncertain about navigating DWP registration in English.

Key insights

Goal: Admin role 16 hrs/week, school hours, Mon and Wed.
Barriers: Childcare constraint, DWP form needs English support.
Action: Register with DWP, update CV with prior admin experience.

Listening...

Hold a button and speak to translate

ENGLISH

Release to send

ARABIC

Hold to speak

Trusted by providers across employability, housing, skills, and local government

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The Earlybird platform

The System of work for frontline services.

Most software stores information. Earlybird helps teams create outcomes. By transforming conversations into assessments, notes, actions and reports, we become the productivity layer where frontline work gets done.

Conversations

24/7 voice agent for assessments and triage.

Capture participant voice at every stage of their journey through natural voice and text conversations in 50+ languages.

Voice or text90+ languagesPause and resume

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WorkScribe

Automated case notes from every meeting.

Capture meetings meeting notes and turn conversations into structured notes, action plans, follow-ups, and ATS-ready CVs.

In-person and onlineCompliance-readySMART actions

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Interpreter

Real-time translation for any appointment.

Two-way live translation, face-to-face or remotely, without booked interpreters, delays, or waiting times.

Two-way live90+ languages

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Outcomes that move the contract

Numbers from real services using Earlybird.

These figures show how Earlybird helps frontline services reduce admin, create capacity, and support more people with the teams they already have.

75%

reduction in adviser admin time

Sheffield City Council, Opportunity Sheffield

50hrs

back per adviser, per month

Average time saved across deployments

3.5x ROI

£3.5 returned for every £1 invested in Earlybird

ROI across deployments

Conversations

Understand participants before, between, & beyond appointments.

Whether you're onboarding participants, assessing needs, triaging support, tracking progress, gathering feedback, or measuring outcomes, Earlybird makes it easy for people to share their experiences through voice or text. Every conversation is transformed into structured insight report, with privacy, safeguarding, and auditability built in.

No app download required

Voice or text input

50+ languages

Structured insight report

Automatic barrier Identification

Fully Auditable

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Participant using Earlybird Conversations on a tablet at home

WorkScribe

Notes that write themselves while you focus on the partipant.

As demand rises & cases become more complex, frontline staff are being asked to do more with every interaction. Workscribe captures meetings notes and helps complete the admin that follows, making notes, actions, follow-up communications, CVs, and service records.

In-person, online, offline

Notes and SMART actions

Works anywhere

ATS-ready CVs & Cover letters

Compliance by default

Supports Safeguarding

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Interpreter

Real-time translation, no booked interpreter required.

Earlybird Interpreter translates conversations live, in two directions. You speak in English, the customer hears it in their language. They respond, you hear it in yours. Built to support accurate, private conversations, face-to-face on a shared device or remotely on a call.

Two-way real-time translation

Face-to-face

90+ languages supported

Mobile friendly

No booking, no waiting

Auditable transcripts

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Two people using Earlybird Interpreter on a shared device

How Earlybird fits in your week

Works with your team. Works with your systems.

Frontline teams don't need another platform to manage. Earlybird sits alongside your existing systems, helping advisers spend less time on administration while ensuring information flows into the tools your organisation already relies on.

Step 01

Keep your existing systems.

No replacement project. No migration required.

Step 02

Capture better information

Voice, text, meetings, and translation all in one platform.

Step 03

Reduce the admin burden

Notes, actions, reports, etc are generated automatically.

Step 04

Outputs land where you work.

Information flows back into your CRM or case management system.

Customer stories

Real services. Real outcomes. Backed by case studies.

Every case study is based on a live deployment with a real frontline service, showcasing measurable improvements in capacity, efficiency, and service delivery.

See all case studies

Latest case study

How Sheffield City Council cut adviser admin time by 75 percent across employment support.

100%

Of staff surveyed voted to keep Earlybird permanently after the pilot.

75%

Reduction in adviser admin time across Opportunity Sheffield.

£7,297

Productivity value reclaimed per employee, per year.

Read this case study →

Built for the buyers who cannot get this wrong

Procurement-ready security, accreditation, and partnerships.

Earlybird is built for public sector and regulated services. Data lives where you can see it. Every interaction is auditable. Every claim is independently checked.

ISO

ISO 27001

Certified

CE+

Cyber Essentials Plus

Accredited

UK data residency

UK / EU processing

IUK

Innovate UK

Grant winner

Cisco EB100

Innovation 2026

IEP

IEP partner

AI for Employability

In their own words

What providers, participants, and advisers say.

“

Using Earlybird and working with their team has helped us be more efficient and further deepen the impact of our programmes for our participants.

Natasha, employability provider

Managing Director, employability provider

“

We had 25 percent increased engagement using Earlybird, and our participants loved that they could choose which language they respond in, especially Arabic.

Martin, Breadwinners

Managing Director, Breadwinners

“

Earlybird is so much better than wasting your time going somewhere and feeling uncomfortable answering these questions in front of a stranger.

Bridget, programme participant

Earlybird user, programme participant

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