A comprehensive report compiled by earlybird

Employment Support in the AI Era

We interviewed employment support experts to give us their perspectives on how the sector should navigate the rapid adoption of AI technology.

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Meet our employment support experts

Mark Harrison

Former Executive Director, Seetec

Sheila Clark

CEO, Career Connect

Andy Bowie

Director of Employability, Serco

Brian Bell

CEO, Fedcap UK

Liz Sewell

Director, Belina GRoW CIC

James Clark-Allan

Strategy, Solutions & Partnerships Director, PeoplePlus

Thomas Harley

CEO, Get Set UK

Bradley Ebsworth-Willis

Associate Director, Reed in Partnership

Naomi Ilagoswa

Head of Strategic Partnerships, The Growth Company

James McKenna

Learning & Assessment Consultant, IEP

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Key takeaways

AI's primary role in employment support is to enhance human expertise, not replace it.

Building the right culture is as important as implementing the right technology.

AI adoption requires a measured approach to make smart choices with the tools and technologies you adopt, and ensure any AI you implement adds real value over the long term.

Employment support organisations must embrace change and upskill our teams to make the most of advancements in AI technologies.

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