Free webinar

Employment
Adviser 2.0

A free online panel on our new whitepaper: how AI is changing the adviser's role, and what leaders can do with the time it frees up.

Date
Wednesday 2 December 2026
Time
13:00 to 14:00 GMT
Where
Online, on Google Meet
Claudine Adeyemi-AdamsRosie GlosterThomas HarleyMatt GurrBoris Bambo
Five speakers
From IES, Palladium, Elevate and Earlybird
Who it's for

Senior leaders in employment support

Heads of service, operations directors, and transformation and quality leads, plus anyone shaping how frontline teams work.

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You don't need to have read the paper first.

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What we'll cover

An hour on the paper's main ideas

Advisers spend a large part of their week on admin and compliance. AI is starting to hand some of that time back, along with better context on each participant. For the people who lead employment support services, the question has moved on: what does the service do with that time?

  1. How advisers' time is spent today
  2. The difference between a system of record and a system of work
  3. The adviser skills that matter more as admin shrinks
  4. Why capacity is now a leadership decision
The panel

Who you'll hear from

  • Claudine Adeyemi-Adams
    Host
    Claudine Adeyemi-Adams
    Founder and CEO, Earlybird

    Claudine left home at 16 and relied heavily on citizen support services. She went on to design and deliver those services through local and central government contracts, and spent over 15 years watching brilliant frontline caseworkers lose hours to admin. She founded Earlybird to fix that. She was named IEP Fellow of the Year in 2025.

  • Rosie Gloster
    Panellist
    Rosie Gloster
    Deputy Director, Public Policy Research, Institute for Employment Studies (IES)

    Rosie has over 20 years' experience of applied social research and evaluation, across employment, welfare, skills and careers. She leads the ReAct programme at IES and sits on the UK Government's Evaluation and Trial Advice Panel.

  • Thomas Harley
    Panellist
    Thomas Harley
    CEO, Get Set UK, and Senior Director, Human Services, Palladium

    Thomas founded Get Set UK in 2009 to help people facing barriers to work build skills, confidence and lasting careers. Since then he has grown it into a provider of employment and skills programmes, working with partners across the public and private sectors. Get Set UK is now part of Palladium.

  • Matt Gurr
    Panellist
    Matt Gurr
    Employment Adviser, Elevate Employment Services, and Founder, Stronger Together

    Matt helps people facing barriers to work, including disabilities and health conditions, build confidence and find a way into employment. He founded Stronger Together, a project promoting equal opportunities, and was named IEP Member Ambassador of the Year in 2026.

  • Boris Bambo
    Panellist
    Boris Bambo
    Co-founder and CTO, Earlybird

    Boris co-founded Earlybird in 2022 and, as CTO, leads the technical team building its voice-powered AI platform for frontline citizen services. The platform automates case notes, runs structured conversations with participants at scale and translates in real time, giving practitioners more time with the people they support.

Cover of the Employment Adviser 2.0 whitepaper
The whitepaper

Written for the people who lead services

Our new whitepaper, Employment Adviser 2.0, looks at how the adviser's role is changing as AI takes on more of the machinery of the job, and what leaders can do with the time it frees up.

Published
Before 2 December

Join the panel on 2 December

Wednesday 2 December 2026, 13:00 to 14:00 GMT, online on Google Meet.

Register free